Last Updated: June 2026
Our Commitment to Accessibility
Highland Software is committed to ensuring digital accessibility for all users, including people with disabilities. We believe websites, applications, and digital experiences should be accessible, inclusive, and usable by everyone regardless of technology, device, or individual ability.
Accessibility is an important part of how we design, develop, and maintain software solutions for both our own platforms and the systems we build for clients.
We continuously work to improve accessibility across our website and digital products.
Accessibility Standards
The Highland Software website is designed with the goal of conforming to:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Semantic HTML best practices
- Keyboard accessibility standards
- Screen reader compatibility standards
- Mobile and responsive accessibility requirements
Where possible, we implement accessibility standards during the initial design and development process rather than retrofitting accessibility after deployment.
Accessibility Features Implemented
This website currently includes accessibility features such as:
- Proper semantic HTML structure and landmark regions
- Keyboard navigable menus and interactive controls
- Visible focus indicators for keyboard users
- Accessible forms with field validation and screen reader support
- ARIA attributes where appropriate to improve assistive technology compatibility
- Responsive layouts designed to support zooming and mobile accessibility
- Proper heading hierarchy across all pages
- Accessible navigation and skip-to-content links
- Form validation messaging designed to support assistive technologies
- Color contrast considerations designed to meet WCAG AA requirements
Ongoing Accessibility Improvements
Accessibility is an ongoing process.
We regularly review and improve our website and software products to identify areas where accessibility can be improved. As standards evolve, we will continue making updates to improve compatibility and usability.
Areas of ongoing review may include:
- Automated accessibility testing
- Manual keyboard navigation testing
- Screen reader compatibility testing
- Color contrast validation
- Mobile accessibility improvements
- Performance and usability optimization
Known Limitations
While we strive to make all content accessible, some areas of the website or older content may occasionally present accessibility challenges.
Examples may include:
- Third-party integrations outside our direct control
- Legacy content created before accessibility updates were implemented
- Browser-specific compatibility differences between assistive technologies
We actively work to identify and resolve these issues when discovered.
Third-Party Content
Certain parts of this website may include third-party software, embedded services, plugins, or external integrations that are not fully controlled by Highland Software.
While we make reasonable efforts to evaluate accessibility, we cannot guarantee accessibility compliance for third-party services provided by external vendors.
Feedback and Accessibility Assistance
If you experience difficulty accessing any part of this website, encounter an accessibility barrier, or require assistance accessing content, please contact us.
We welcome accessibility feedback and will make reasonable efforts to address reported issues as quickly as possible.
Please include:
- The page URL where the issue occurred
- The device and browser being used
- Any assistive technology being used (if applicable)
- A description of the accessibility issue encountered
Contact us here:
or
Email:
jgrodgers@highland-software.com
Commitment to Continuous Improvement
Highland Software views accessibility as an ongoing responsibility.
We are committed to improving accessibility as technologies evolve and as we continue developing software solutions for both our business and the organizations we support.
Accessibility is considered a core part of responsible software development.
Highland Software
Toronto, Ontario, Canada